Your software will work for you because we help you every step of the way

Home Care Software Service PromiseTraining & Service Promise

  • You can call us for support 9am to 9pm 365 days

  • You get your own dedicated accout manager

  • Get answers fast with our rapid responce support

  • Our highly trained staff are friendly and patient

  • We put no limits on how much support you use

 


Getting you up and running with QuikPlan

 

Tailored on demand training

Home Care Software Product Support

With tailored training and on demand technical support QuikPlan provide everything you need to integrate your software quickly and easily into your care agency. 

Use our support as much as you like

Working alongside you from the start to install, set-up and provide staff training on QuikPlan, our unlimited support contract gives you access to continuous support as and when you need it. 

We help you get the best out of QuikPlan

Our experienced technical support staff have trained thousands of happy users. Our objective and continued commitment is to help you get the very best out of your QuikPlan software.

 
 

Home care software with a dedicated support manager

 

You get your own dedicated account manager

You are assigned your own personal dedicated account manager who will be your main point of contact for help and support with your software. Our account managers take the time to understand your business and guide you through setting up QuikPlan using our tried and tested training modules.

 

Interactive support with NO onsite training fees

There is no need for you to pay extortionate onsite training fees as we can interactively connect to your QuikPlan program as and when you need help. Our product training is delivered in bite size sessions so as not to overwhelm you however you are free to call us for help as often as you need.

 

The onus is on us to make QuikPlan work for you

By only asking you to agree to a 30 day contract the onus is on us to make sure you get the best from your QuikPlan program and reap the rewards of the time saving features QuikPlan has to offer. QuikPlan have thousands of happy users who have built long term relationships with their QuikPlan account managers who themselves are backed up by our highly skilled development and back office team.

 

Can you afford to wait for help and support?

 

We are here to help you from 9am to 9pm 365 days per year

Software is of no use to a busy care agency if you run into problems and there is no one to call for support. At QuikPlan we understand that you cannot operate a home care agency during normal office hours, care must be delivered around the clock, this is why we are available to answer support calls from 9am to 9pm every day of the year.
 

Rapid Response Emergency Support

Our Rapid Response Emergency Support is available from 9am to 9pm 365 days per year. Our on-call staff will immediately respond to your emergency calls after normal office hours.
 

Training times with your dedicated account manager?

Product training with a dedicated account manager from 9am to 5pm Monday to Friday excluding bank holidays.

 

QuikPlan Limited are dedicated to offering you the best support possible, don’t take our word for it, why not ask our customers.